XLEADER WARRANTY POLICY


Warranty extension policy is only valid for new products purchased at Amazon. Buyers from other commerce platforms please contact retailers for warranty support.  

Register your products to extend warranty to 2 years

1. Free Warranty Extension: In addition to our regular 1-Year warranty, Amazon buyers can extend the warranty on their XLeader products to 2 years.

2. Submit the Amazon order# ( like 123-1234567-1234567 ) or the product type ( like XLeader SoundAngel Mate ) to get warranty extended.


Note: Warranty extension is not valid for used goods.

 

Rewards for registering product & sharing experience?

Yes, you can get gifts by registering product and sharing product experience. It's our honor to have your insightful review to improve our products and services.

 

Process for Returning Merchandise

Contact with XLeader Support Team through emailing support@sz-leaderway.com.

 

Warranty Timeline

Item

All XLeader Products


Limited Warranty

1 Year

Extension Warranty

Years

 

Note: For reference only. Warranty periods may differ according to the model.
          60 Day Money-Back Guarantee for Any Reason.


Undamaged products may be returned for a full refund for any reason within 60 days of purchasing. 

 

Limited Warranty Details

For Quality issues only

Is extended warranty available?

Yes, but not for refurbished or used items.

What does the warranty not cover?

This warranty does not cover:

>Losing USB

>Improper use or installation

>Cosmetic damage

>Damage due to acts of nature. For example: lightning strikes, tornadoes and similar

>Accidents

>Misuse

>Negligence

>Commercial use

>Modifications to any part of the product, including the antenna

>Connection to an incorrect voltage supply

>Attempted repair by anyone other than an authorized facility

 

XLeader shall not be liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including, but not limited to: lost data, loss of use of your product, lost business or lost profits.

 

For customer service please contact

support@sz-leaderway.com

leaderway@sz-leaderway.com